so what are some other ways? At the very least, you offer it and it is rebuffed. But at least then it isn't just another vacuous statement. I was working with a guy once who screwed up big time and cost the client a lot of money. In a Zoom call, the client said "so what's going to happen" and the guy said "I take full responsibility". And that was it. He didn't offer to resign, or cough up some of the dough he lost the client. Nothing. The client just said "so then what does that mean?" Clearly it meant nothing, because for some reason now you can just say these things and that's the end of it, apparently.